Frequently Asked Questions

Everything you need to know about your luxury jewelry experience.

What materials are used in V Jewelers pieces?

We use premium materials including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones and diamonds. Each product page provides detailed specifications for every piece.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.

Do you offer a warranty on your jewelry?

Yes, all V Jewelers items come with a one-year limited warranty that covers any manufacturing defects. This does not cover normal wear and tear or accidental damage.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-engraved pieces and final sale items are non-returnable.

How can I find my ring size?

We provide a comprehensive sizing guide on our website. Alternatively, you can request a complimentary physical ring sizer to be mailed to your home before placing an order.

Is your jewelry water-resistant?

While our solid gold pieces are highly durable, we recommend removing jewelry before swimming, showering, or applying lotions to maintain the long-term brilliance and finish of the metal.